The perspective of a newcomer

The newest member of our office team describes her experience so far of working at a funeral directors...

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Freeman Brothers Community Co-Ordinator, Becky

Having joined the company in October 2017, Becky shares some of the things she’s enjoyed learning during her first few months…

I hadn’t actually set foot inside a funeral directors prior to my first day working at Freeman Brothers, and had only ever been to one funeral, so the vast majority of my experience was brand new from the very beginning.  Touring the Chapel of Rest and mortuary as an employee, rather than a friend or relative, was a positive and relaxed experience – something I immediately noticed, and thought might be beneficial to others.

My favourite piece of trivia from my first weeks was learning that many funeral directors will still take a small amount of cash to a hospital when completing a collection as, traditionally, the driver would pay for both the fact that the body had been stored, and receive some hay for their horse prior to making the return journey.

Funerals are regarded as being mysterious and a taboo subject, and I’m very much looking forward to opening up the conversation around death and dying.  When I announced to friends and family that I’d be working for a funeral directors, I had some interesting reactions just within my own social circle – suddenly everyone was keen to discuss their wishes, from burial or cremation, to that they wanted to donate their body to medical science, or even that they didn’t care what happened after they died, and wanted their loved ones to choose whatever they see fit!  Learning more about these processes whilst at work has enabled me to go back to various people and provide them with further details regarding ensuring their wishes are carried out – for instance, it’s prudent to have a backup plan if you would like to donate your body to medical science, as it isn’t always possible. 

What didn’t surprise me when I joined Freeman Brothers, is the compassion and dedication demonstrated by each and every member of the team – from the funeral arrangers and operatives to our expert embalmers, all of the staff are respectful and committed to their task, ensuring that the deceased and their loved ones are looked after as though they were their own families.  The service provided truly is personal, and I’m proud to be one of the newest members of such a brilliant team.

Becky’s role as Community Co-Ordinator means that Freeman Brothers are able to provide an extended service within the community – her role is such that she is available to give talks, help with the planning and delivery of events, prepare raffle prizes, or ensure that promotional materials are printed for your organisation’s forthcoming activities.  If you would like to know more, or already have something in mind that Becky could assist with, please contact her via email (becky@freemanbrothers.co.uk) or phone (07879 628063).

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Written by Becky Hughes

Community Co-Ordinator

May 29, 2018

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